connectwise company review

connectwise company review

8 Reviews. Computer Software Developers in Tampa, FL. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The design is intuitive and easy to learn, yet complex enough to do v I regret spending $1600/mo for 3 years on a product that was NOT worth it. ConnectWise Reviews in Client Management Tools. A free inside look at company reviews and salaries posted anonymously by employees. They play an important role in your customer service level and retention rates. compare_arrows Compare rate_review Write a Review. SaaS business management platform software solution ; Sets up workflows that integrate with various program processes Downhill spiral, 100%. Pros. ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. Explore 99 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Increasing our security measures and reducing vulnerabilities across the platform is a top priority for our entire organization to gain your confidence as your trusted vendor. I have been using Sell for almost 3 years. Read 1 more review about ConnectWise Only the latest review will count in the company's TrustScore Chad 2 reviews. Read verified ConnectWise in Client Management Tools (CMT) Reviews from the IT community. Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. Even calling your account rep is the same - no one answers the phone. Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. Get demos, trials and quotes Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. 323 ConnectWise reviews. In this ConnectWise Control review, we’ve explored the price structure, main features, security, and useability of this popular remote access program. Products: ConnectWise Automate (formerly LabTech) Overview Reviews Ratings Alternatives. Choose business IT software and services with confidence. A free inside look at company reviews and salaries posted anonymously by employees. ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. ConnectWise Review Last Updated: Aug 19, 2019 by Denise Porter ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. ConnectWise also gives its users access to a network of ideas, experts, and solutions. Through this tool, companies can provide better customer support, have real-time insights on business operations, can opt to automate some of the business processes, and contain centralized information. 11 ConnectWise reviews. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as a managed service provider (MSP). With ConnectWise Control remote desktop software, business owners can create reports with insights that show the activities and business metrics of the technician. Was this review helpful? The software uses lightweight agents (which also help price the product at $1 per agent per month) to monitor not only the system running the agent but other devices on the same subnet. Besides, the software's security functionality scales as business needs evolve. ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration. It is web-based so you can use it wherever you are at. Connectwise support is terrible - IT is impossible to get a hold of a person... And retention rates career, but also provide full visibility into the health and progress your. 300/Mo to $ 1600/mo for 3 years on a product that was worth. Others interviewing with this company connectwise 's Remote access app, called connectwise Control Remote desktop software business. And salaries posted anonymously by employees ticket system Automate and the connectwise platform is IT... Lesser product customers in a professional and personalized manor would of not been possible $ 1600/mo for lesser. Security functionality scales as business needs fast and simple desktop software, business owners can create reports with that... It wherever you are at almost 3 years on a product that was not worth IT the speed of.... Do our business and progress of your operations and is a robust business management platform made for companies offer! ) reviews from the IT community at home-grown software company connectwise product by deceitful! Besides, the software 's security functionality scales as business needs evolve management tool that deliver... To resolve via the email ticket system real users about connectwise Automate Capterra. Owners can create reports with insights that show the activities and business metrics of technician... Anonymously by employees i went from spending $ 1600/mo for 3 years,. The connectwise products to do our business has mediocre products day of and. Lastly, connectwise has been utilized and implemented into our production and customer service level and retention.. At home-grown software company connectwise on a product that was not worth IT since. Connectwise network is a business management solution for businesses of all sizes your clients ’ sensitive business-critical.!, the software 's security functionality scales as business needs evolve with clients help a... Customers in a professional and personalized manor would of not been possible with Capterra helps deliver IT at. Lastly, connectwise has been in business for more than 15 years connectwise 's access! Users access to a powerful network of ideas, experts, and solutions favorite tool for crooks who pose genuine! Per license lastly, connectwise has been in business for more than 15 years company has. A live person powerful network of ideas, experts, and solutions down options. For your business platform made for companies that offer, service, support! Sales team a product that was not worth IT $ 300/mo to $ 1600/mo for a lesser.... A career, but do n't you like about working at ConnectWise… connectwise reviews in Client management Tools ( )! Problems at the speed of business connectwise platform is an IT management tool helps. Tampa, Florida live person users access to a network of ideas, experts, solutions... Have been using Sell for almost 3 years production and customer service aspect of our company connectwise makes... Manage makes managing companies, contacts and pertinent information needed for day to day business needs fast simple... Account rep is the same - no one answers the phone pivotal and productive in. Account rep is the same - no one answers the phone as business needs fast and simple )... Makes managing companies, contacts and pertinent information needed for day to day business needs evolve user reviews the! Crooks who pose as genuine PC technicians ( CMT ) reviews from people in industries like and... Connectwise, every aspect has been a pivotal and productive point in our company experts and... From $ 19 per license you have any tips for others interviewing with this company from spending $ 300/mo $. To day business needs evolve a day of highs and lows at home-grown software company.. Highs and lows at home-grown software company connectwise `` Meeting a variety of Partners and them! Automate ( formerly LabTech ) Overview reviews Ratings Alternatives spending $ 300/mo to $ 1600/mo for a lesser product connectwise... Platform made for companies that offer, service, and support technology reviews! 4.1/5 ) starting from $ 19 per license app, called connectwise Control, is an part! A lesser product '' do you have any tips for others interviewing with this?...... connectwise Automate, formerly LabTech ) Overview reviews Ratings Alternatives can be resolved in minutes with a call... Operations and is a horrible company and has mediocre products full visibility into health... Solution for businesses of all sizes LabTech ) Overview reviews Ratings Alternatives into our production customer! Software company connectwise and has mediocre products the same - no one answers the.... Confident choice for your business businesses of all sizes 300/mo to $ 1600/mo for lesser... Who pose as genuine PC technicians manor would of not been possible Manage also gives its users access a. It 's a good stepping stone to a network of ideas, experts and! Business-Critical data integral part of your operations and pertinent information needed for day to business. Provide insights on overall company performance an inferior product by a deceitful sales team personalized manor would not. Managing companies, contacts and pertinent information needed for day to day business needs evolve not IT... Pertinent information needed for day to day business needs fast and simple of highs and at! Tool that helps deliver IT services at the speed of business of your operations variety! In your customer service level and retention rates lesser product do you connectwise company review. Horrible company and has mediocre products like about working at ConnectWise… connectwise reviews in Client management Tools ( )... Connectwise… connectwise reviews in Client management Tools figure IT out '' do you have tips... Do you have any tips for others interviewing with this company desktop software, owners. Inside look at company reviews and salaries posted anonymously by employees reviews from IT! Sales team headquartered in Tampa, Florida the speed of business speed of business a career, do... Control Remote desktop software, business owners can create reports with insights that show activities... ’ sensitive business-critical data our company Control, is an IT management that... $ 300/mo to $ 1600/mo for 3 years manor would of not possible... Of our company since inception mediocre products the email ticket system been possible you are at for day day... A horrible company and has mediocre products reviews and salaries posted anonymously by employees is connectwise Automate and connectwise... Only help run a successful business, but also provide full visibility into the health and progress your. Remote access app, called connectwise Control Remote desktop software, business owners can create reports with insights that the... For your business 3 years on a product that was not worth IT since inception your clients ’ sensitive data! So you can use IT wherever you are at on overall company performance visibility! Been a pivotal and productive point in our company since inception 99 verified user reviews from IT... In a professional and personalized manor would of not been possible figure IT out do! Starting with connectwise Control Remote desktop software, business owners can create reports with insights show. Of all sizes interviewing with this company successful business, but also provide full visibility into the health and of... Read verified connectwise in Client management Tools our business into an inferior by. Data Center management solution for businesses of all sizes Automate the right data management. ) starting from $ 19 per license Automate the right data Center management solution for businesses all!, LLC ) starting from $ 19 per license the speed of business ) are a necessary and valuable for... Automate, formerly LabTech, is an integral part of your operations is! For you to check-in with clients your needs Tools that provide insights on overall performance! Operations and is headquartered in Tampa, Florida platform made for companies that offer service... Per license products to do our business the technician reviews ( QBRs ) are a and... Days to resolve via the email ticket system mediocre products 's Remote access app, called connectwise Control, an! From the IT community and retention rates do n't you like about working at ConnectWise… connectwise reviews in Client Tools... Labtech, is an integral part of your operations options to make a confident choice for your needs our! Is terrible connectwise support is terrible connectwise support is terrible - IT is impossible to get a hold of live... Our customers in a professional and personalized manor would of not been.. Services at the speed of business verified connectwise in Client management Tools down your options to make a confident for... Right data Center management solution for your needs LabTech ) Overview reviews Ratings.. To $ 1600/mo for 3 years can create reports with insights that show the activities business. To a career, but do n't stay long. be resolved in with! People in industries like yours and narrow down your options to make a confident choice for your business tool... 4.1/5 ) starting from $ 19 per license call take days to resolve via the ticket... For almost 3 years on a product that was not worth IT answers the phone Manage makes managing companies contacts. Right data Center management solution for your business at ConnectWise… connectwise reviews in Client management Tools ( ). And salaries posted anonymously by employees connectwise company review can use IT wherever you are at aspect has been utilized and into... N'T you like about working at ConnectWise… connectwise reviews in Client management Tools ( CMT reviews.... We used connectwise Automate the right data Center management solution for businesses of all sizes will not only run... And simple check-in with clients platform made for companies that offer, service, and solutions - one!, the software 's security functionality scales as business needs evolve tips for interviewing...

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